Effective Date: July 10, 2025
Welcome to Agricultural Products Equipment & Supplies Co. W.L.L (“we”, “us”, or “our”). By accessing or using our website www.aljahra.com.kw, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.
Acceptance of Terms
By visiting, browsing, registering, or purchasing through this website, you accept these Terms and Conditions, our Privacy Policy, and any other policies we may post. These documents collectively form the entire agreement between you and Agricultural Products Equipment & Supplies Co. W.L.L.
Product Availability and Delivery Area
Products and services listed on this website are available for delivery within the State of Kuwait only, unless otherwise agreed in writing.
We do not guarantee availability outside Kuwait, and users from other countries are responsible for ensuring compliance with local regulations.
Age Restriction
You must be at least 18 years of age to make purchases through our website. If you are under 18, a parent or guardian must supervise all activities and transactions.
Product Descriptions and Specifications
We strive to provide accurate product information including images, descriptions, and specifications.
Due to digital display differences, actual product colors may vary from what is shown on screen.
Product specifications and availability may change without prior notice depending on supply, manufacturing updates, or seasonal availability.
Order Acceptance and Confirmation
An order placed through our website is considered an offer to purchase. We reserve the right to accept or decline this offer.
Upon placing your order, you will receive an Order Confirmation Email. This does not constitute acceptance of your order until it is reviewed and confirmed.
We reserve the right to cancel any order without liability in case of price discrepancies, stock unavailability, or system errors.
Pricing
All prices are in Kuwaiti Dinar (KWD) and include applicable taxes unless stated otherwise.
Prices may vary based on promotions, supplier cost changes, and delivery charges.
We are not obligated to honor pricing errors and will notify you if adjustments are needed before proceeding with the order.
Payments
We accept the following payment methods:
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K-Net
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Credit/Debit Cards (Visa, Mastercard)
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Cash on Delivery
Note: We do not accept cheque payments for online orders. Payment details must be securely submitted during checkout. We are not liable for any loss resulting from insecure communication such as email.
Delivery Terms
Deliveries are scheduled Saturday through Thursday. No deliveries are made on Fridays or public holidays.
Same-day delivery may be available for in-stock items if orders are confirmed before 3:00 PM.
Delivery timelines are estimates and may vary depending on product type and availability.
Returns and Cancellations
Cancellations must be requested before order processing. Once shipped or prepared, cancellation may not be possible.
Return of products is subject to inspection. Equipment must be returned unused, in original packaging, and with proof of purchase.
Consumables, customized items, or perishable goods are not eligible for return unless defective.
User Account Responsibilities
You are responsible for maintaining the confidentiality of your username and password.
You must ensure your profile information is accurate and up to date.
We reserve the right to disable accounts or cancel orders if misuse, suspicious activity, or false information is detected.
Privacy & Communication
By using this website, you agree that we may collect and use your personal information in accordance with our Privacy Policy.
We may communicate with you via email, SMS, or website notifications regarding your orders or account activity.
Intellectual Property
All content on this website, including logos, images, texts, and software, is the property of Agricultural Products Equipment & Supplies Co. W.L.L or its licensors and may not be reproduced or used without permission.
External Links
Our website may contain links to external sites. We are not responsible for the content, security, or privacy practices of these sites.
Disclaimer of Liability
All content on the website is provided “as is” without warranty of any kind.
We are not liable for any direct, indirect, or consequential damages arising from the use of our website, products, or services.
We do not warrant uninterrupted access, and we reserve the right to make changes or discontinue services without notice.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the State of Kuwait. Any disputes shall be resolved in the competent courts of Kuwait.
Contact Us
For questions regarding these Terms and Conditions, please contact us:
📧 Email: sales@aljahra.com.kw
📞 Phone: +965 2202 2047